🔄 30-Day Returns

We want you to love your FitFox gear. If something isn't right, you're covered by our 30-day return policy.

30-Day Guarantee

You can return any unused item within 30 days of delivery for a full refund or replacement — no questions asked.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery with a photo. We'll send a free replacement or issue a full refund.

How to Start a Return

• Email us at support@fitfox.brandai.top with your order number
• Tell us what's wrong (or send a photo for damaged items)
• We'll respond within 24 hours with next steps

Refund Timeline

Once your return is approved, refunds are processed within 3-5 business days back to your original payment method.

Non-Returnable Items

• Items used or washed (hygiene items like sauna suits)
• Items returned after 30 days

Questions? Email support@fitfox.brandai.top — we're happy to help!